HERE TO HELP · D62

Consider it
taken care of.

Delivery, returns and a little personal guidance. Find what you need, or speak to our team in Kuwait.

Delivery

Kuwait

Within 48 hours

Delivery within Kuwait is free.

GCC destinations

3–5 days

After order processing. Delivery to GCC destinations costs KWD 5.

Any applicable customs duties and taxes at the destination are the customer’s responsibility.

Follow your delivery

Shipment tracking details are sent by email after dispatch. For delivery help, contact us with your order number.

Returns & exchanges

Please contact us before sending an item back.

Kuwait returns

Free returns or exchanges within 15 days from delivery. Contact us to arrange collection or drop-off.

International returns

Within 15 days from delivery; a US$30 processing fee applies. Pack securely and send using a trackable service.

Return conditions

Items must be unused and new, with tags attached and original packaging. Final-sale and clearance items, and items that fail these conditions, are excluded.

Refunds

Subject to inspection and approval. Kuwait refunds go to the original payment method within 3–5 business days. The US$30 fee is deducted from international refunds.

Payments

Payments through UPayments

Choose KNET, Visa, Mastercard or Apple Pay when completing your purchase.

  • KNET
  • Visa
  • Mastercard
  • Apple Pay

A conversation away.

For orders, returns or styling advice, share your order number or the name of the piece you are considering.

Visit us at Arraya Centre

Ground floor · Al Shuhada Street, Sharq, Kuwait

Boutique opening hours

Saturday–Thursday: 9:30am–9:30pm
Friday: 4pm–9:30pm

Explore our boutiques

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Shopping questions

How do I choose my size?

Use our brand-specific size guide, or share the product name and your usual size with our team.

Open Size & Fit
Can I enquire about Made to Measure?

Our Canali, Corneliani and Eleventy boutiques at Arraya Centre offer Made to Measure services. Ask the boutique team about the garments and options available.

Explore Made to Measure
How can I get help with my order?

Contact us by WhatsApp, phone or email with your order number and the details of your enquiry. For a delivery problem or an incorrect item, our team will help with the next steps.

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